Welcome to Comtang Technology

FAQ


Q1: Can I have a sample order?

A: Yes, we welcome sample order to test and check quality. 


Q2: What about the lead time? 

A:Sample 3~10 working days, Specific Lead time depend on the quantity and requirement


Q3: Do you have any MOQ limit? 

A. Yes, we have MOQ for mass production, it depends on the different part numbers. 1~10pcs sample order is available. Low MOQ, 1pc for sample checking is available. 


Q4: How do you ship the goods and how long does it take to arrive? 

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional. 


Q5:How to proceed with an order? 

A: Firstly,let us know your requirements or application. 

Secondly, We quote according to your requirements or our suggestion.

Thirdly customer confirms the samples and places a deposit for formal order. 

Fourthly after receiving payment, we will arrange the production asap and keep you updated during the whole business. 


Q6: Is it OK to print my logo on the product? 

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample. We Support OEM/ODM and customization. 


Q7: How can we guarantee quality?

Always a pre-production sample before mass production;

Always final Inspection before shipment


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